Frequently asked questions

Frequently asked questions
What interests you?
AEB mobile/AEB Online
  • How to activate the AEB mobile application?
  • How to register in the AEB mobile application?
  • Is it possible to activate AEB Mobile system without visiting the Bank?
AEB mobile/AEB Online
Loans
  • Is it possible to apply penalties in the case of loans?
  • Is it possible to mortgage real estate?


Loans
Plastic cards
  • Is it possible to set or change the PIN code of a plastic card independently, without visiting the Bank?
  • Is it possible to increase the daily cash withdrawal limit for ArCa plastic cards?
Plastic cards
Deposits
  • Is the interest amount capitalization possible?
  • Is it possible to get accrued interest amounts in case of premature withdrawal of the term deposit?
Deposits
Updated: 12/08/2025 11:57

How can we help you?

How to get a plastic card?
How to get a plastic card?
How to make a transfer?
How to make a transfer?
How to become a customer?
How to become a customer?